When my wife and I decided to have an in-ground pool installed at our home; we entertained quotes for both the installation and on-going maintenance from multiple contractors. Karl, after visiting with us in our backyard, was able to provide us with the most comprehensive plan design and the best price. He was “hands-on” thru the entire project and helped us with all of the finishing touches from choosing the liner and pool heater to designing the concrete patio. Since we loved working with Karl on the install, we use him to open and close our pool every year. He does everything from removing the cover and opening the pool in the spring to winterizing the pool at the end of the season. Karl is a very personable and knowledgeable professional and we both highly recommend his company.
We met with many pool companies to refurbish our 40 year old pool, when we were referred to Urban Pools. Karl offered us different options within our budget. After meeting with Karl, we knew that we had found the right Pool company and contractor for our project!
Karl kept his word every step of the way, and transformed our backyard into a beautiful oasis! Our pool looks brand new and we love it! Thank you again!
Mike Brayton and Renee Rossi
My wife and I both love the water – and entertaining friends and family. Karl Urban and Pacific Pools built more than just a swimming pool; they helped us create a unique, yet natural environment that complimented our home and landscape. This first summer was carefree and filled with many wonderful times and memories – and we are just getting started!
Nikki and Stu Perry
Urban Pools built our first pool in 2006. When we decided to move in 2009, we didn’t think twice about using Urban again. They were the only company we called to build our second pool! Both pools turned out beautifully. Karl and Angela have always provided great advice and service – before, during, and after the installation. In fact, Karl still opens and closes the pool for us each spring and fall. We wouldn’t have it any other way! We highly recommend Urban Pools!
Urban Pools has been providing opening and closing services for my below ground pool for three years. The communication is excellent. I get an email reminder for opening and closing dates. Scheduling is very easy. And they show up when they are supposed to. The service itself is friendly, timely, thorough and knowledgeable. Issues are brought to my attention, options are presented, and recommendations are offered. They act as if my pool is theirs. I would recommend Urban Pools to anyone and everyone as their service provider.