Testimonials

“Urban Pools built our first pool in 2006.  When we decided to move in 2009, we didn’t think twice about using Urban again.  They were the only company we called to build our second pool!  Both pools turned out beautifully.  Karl and Angela have always provided great advice and service – before, during, and after the installation.  In fact, Karl still opens and closes the pool for us each spring and fall.  We wouldn’t have it any other way!  We highly recommend Urban Pools!”

Nikki and Stu Perry
Simsbury, CT

 

“Urban Pools has been providing opening and closing services for my below ground pool for three years. The communication is excellent. I get an email reminder for opening and closing dates. Scheduling is very easy.  And they show up when they are supposed to. The service itself is friendly, timely, thorough and knowledgeable. Issues are brought to my attention, options are presented, and recommendations are offered. They act as if my pool is theirs. I would recommend Urban Pools to anyone and everyone as their service provider.”

Tom McGuire

 

“My wife and I both love the water – and entertaining friends and family. Karl Urban and Pacific Pools built more than just a swimming pool; they helped us create a unique, yet natural environment that complimented our home and landscape. This first summer was carefree and filled with many wonderful times and memories – and we are just getting started!”

Mike Brayton and Renee Rossi

 

“Karl,

It has been 6 years since we had you installed our pool, and we, til this day, enjoy it every summer! It has to be one of the best things I have ever done! Thank you for building us such a beautiful pool and working with us throughout the process! Also, I wanted to thank you and Angela for always being there to answer all of my small questions! I always let everyone know who built my pool! Thank you, again.”

Kevin

Kevin Edward Jewelers

 

Had a great experience with Urban Pools building my in-ground pool several years ago. Karl went above and beyond in helping us design our pool and was creative in working around construction issues as they arose. Karl and Angela have always proven to be professional and excellent resources over the years in maintaining and trouble-shooting any problems with the pool. (I also use them to open and the pool.) Would definitely suggest anyone interested in building a pool contact Karl. He was very willing to work within our budget and design considerations!

Drew Shattuck

 

I am so happy I finally put a pool in my backyard, I had been dreaming of this for years. Last summer was our first with a pool and it brought our family together for many memorable great times. I thought this would be an overwhelming process for a single woman homeowner but it went smoothly and was easy with the guidance of Karl Urban. Karl patiently led me through the process and decision making each step of the way. I have had many frustrating experiences hiring people to do work on my house. Karl restored my faith by his relentless work ethic. He worked the project from start to finish and continues to open and close the pool each year. I highly recommend Urban Pools if you want a beautiful pool put in by a highly reliable, quality company.

Betsy Baker

 

When my wife and I decided to have an in-ground pool installed at our home; we entertained quotes for both the installation and on-going maintenance from multiple contractors. Karl, after visiting with us in our backyard, was able to provide us with the most comprehensive plan design and the best price. He was “hands-on” thru the entire project and helped us with all of the finishing touches from choosing the liner and pool heater to designing the concrete patio. Since we loved working with Karl on the install, we use him to open and close our pool every year. He does everything from removing the cover and opening the pool in the spring to winterizing the pool at the end of the season. Karl is a very personable and knowledgeable professional and we both highly recommend his company.

Dustin and Heather Mitchell

 

I would highly recommend Urban Pools. Karl and Angela are really personable. They were able to customize my pool to exactly what I wanted. They were also very accommodating to changes we made. If you want personalized service, you should call Urban Pools!

Candace

 

We met with many pool companies to refurbish our 40 year old pool, when we were referred to Urban Pools. Karl offered us different options within our budget. After meeting with Karl, we knew that we had found the right Pool company and contractor for our project! Karl kept his word every step of the way, and transformed our backyard into a beautiful oasis!  Our pool looks brand new and we love it! Thank you again!

Sue Young

 

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